Assistant store managers are also tasked with managing bookseller leads who in turn manages the bookseller staff.
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Assistant Store Manager: The assistant store manager supports the store manager in daily operations.They are also expected to propose store features and services that might be useful in boosting the store’s customer base. They liaise with the bookstore’s warehouse staff in case book selections need to be reprinted or more book stocks are required for display. Merchandise Manager: Merchandise managers have the task of regularly checking merchandise selections in the store.Head cashiers double check and verify reports from cashiers especially on daily financial statements. Head cashiers are also responsible for reporting daily sales and invoice records to the store manager. Head Cashier: The head cashier supervises cashier staff in daily operations or by employee shift schedules.In addition to some basic knowledge of cashiering, cashiers are expected to have a positive attitude and an excellent customer service background. Cashier: Cashiers are at the front-end of the bookstore responsible for book sale invoice processing and customer check-out operations.It is the duty of a customer service representative to hand over customers to store managers if needed. They are responsible for assisting customers with purchases, queries, concerns and complaints. Customer Service Representative: Customer service representatives are trained to answer customer queries and complaints.Lead booksellers are also expected to be adept at reading books, and exploring new titles in accordance to the store’s selection. Lead booksellers are responsible for keeping the team in shape and compliant with store policies and regulations. Lead Bookseller: Lead booksellers directly manage a pool of booksellers in any store.
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Booksellers are expected to be well read and versed in various titles. Booksellers are responsible for assisting customer book choices and attracting buyers to purchase from a wide variety of the store’s book selections. Bookseller: Booksellers are the primary point of contact of the company with its customer base.The following career options are available for application: Bookstore employees are privileged with a collaborative and worker-friendly environment that provides the right work-life balance.
Barnes and noble customer service professional#
The bookstore chain offers not just your typical day jobs but a wide choice of careers that allow employees to take on a journey to personal and professional growth. Younger applicants need to secure working permits and is subject to store policies and regulations.
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The minimum age to work at Barnes & Noble, Inc. How old do you have to be to work at Barnes & Noble, Inc.?